Citroen Dispatch windscreen replacement — booked online.

What to expect during your Citroen Dispatch windscreen replacement

Replacing your Dispatch windscreen follows a straightforward process from quote to road-ready.

1. 1

   Get an instant quote by answering a quick quiz about your variant — takes about a minute.

2. 2

   Our parts team confirms your exact glass specification (trim, tint, sensors, camera bracket).

3. 3

   You're matched with an approved fitter in your area who stocks the correct replacement.

4. 4

   On fitting day, the technician removes the old glass, prepares the frame, and sets the new windscreen with polyurethane adhesive.

5. 5

   If your Dispatch has a camera, the fitter completes static calibration before you drive away — this runs in parallel with adhesive cure.

6. 6

   You receive a two-year warranty on workmanship and glass quality, and confirmation of your drive-away time.

Mobile fitting at your address is standard; workshop-based jobs are scheduled for models requiring calibration in a controlled environment.

What features does your Dispatch have?

Tap a feature to see what it is, how to spot it on your car, and how it affects glass replacement. We confirm the exact match for your vehicle when you book.

• Vin Notch10

  2006–2026

  A printed VIN reference box along the bottom edge of your windscreen helps identify your vehicle's chassis number at a glance.

  What it means

  A VIN (Vehicle Identification Number) notch is a small printed or etched box positioned along the lower edge of the windscreen that displays your vehicle's chassis number. This reference marking is a manufacturing and administrative feature, allowing quick visual identification of the vehicle without needing to consult documents. It's particularly useful for service records, insurance claims, and vehicle registration purposes. The notch itself doesn't affect the structural integrity or safety performance of the glass.

  How to tell

  Look along the bottom edge of your windscreen — typically in one of the lower corners — for a small rectangular box containing printed digits or characters. If you're uncertain, check your vehicle's service handbook or ask your dealership or service centre to confirm whether your model includes this feature.

  Replacement impact

  When your windscreen is replaced, the new glass will retain the VIN notch printed or etched by the manufacturer. This is a standard feature on replacement windscreens for compatible vehicles and requires no additional work or adjustment. The notch does not affect glass fitting, cure time, or any post-replacement calibration procedures.

• Green7

  1995–2026

  Green tint reduces glare and improves visual comfort by filtering certain light wavelengths.

  What it means

  Green tint is a light-filtering coating applied to the glass during manufacture. It absorbs and reduces transmission of certain wavelengths of light, primarily to cut glare from sunlight and reflections. The tint is subtle — often barely visible to the naked eye — but measurably improves visual comfort during prolonged driving, particularly in bright conditions. It's a factory specification chosen by the vehicle manufacturer to balance daylight comfort with interior visibility and aesthetic consistency across all glass in the vehicle.

  How to tell

  The easiest way to check is to roll your side window halfway down and hold a piece of white paper behind it. Look carefully for a tint cast — green tint will appear as a subtle green hue compared to clear glass. Your windscreen will have the same tint as your side windows. You can also ask your vehicle's dealership or service centre — they'll have the original specification on file.

  Replacement impact

  Green-tinted replacement glass must match the original tint specification to maintain visual consistency across all windows and preserve the vehicle's interior aesthetics. Aftermarket OE-equivalent (OEE) green-tinted glass is widely available, though some vehicles may require original equipment (OEM) dealership glass if the tint specification is proprietary. Tint does not affect calibration, cure time, or installation procedure — it's a cosmetic and functional specification only.

• Clear6

  1995–2026Calibration varies by vehicle

  Clear windscreen glass has no tint; most cars have a slight tint as standard.

  What it means

  A clear windscreen contains no added tint layer. Most modern windscreens incorporate a subtle tint (typically blue, green, grey or bronze) as standard to reduce glare, provide UV protection, and improve cabin comfort. A genuinely clear windscreen is the absence of this tint. Clear glass is less common than tinted variants and is sometimes specified for aesthetic or operational reasons, though the tint difference is usually imperceptible to the naked eye.

  How to tell

  Lower your side window halfway and hold a white piece of paper behind it. If you see a noticeable colour cast (blue, green, grey or bronze) in the side glass, your windscreen has the same tint. You can also ask your vehicle's dealership or service centre to confirm the windscreen specification in your service records.

  Replacement impact

  Clear windscreen replacement uses the same installation process as any other windscreen. No special calibration or extended cure time applies. Sourcing is straightforward — clear glass is widely available as an aftermarket replacement. Installation time and drive-away restrictions follow standard windscreen replacement timings. If your vehicle has ADAS features (forward-facing camera or radar), calibration may be required after replacement depending on your specific vehicle; we confirm this when we look up your car details.

  Calibration mix across our Citroen variants

  • 1Dynamic

  We confirm the exact procedure for your specific vehicle when you book.

• Solar Control6

  2006–2026

  Solar control glass absorbs infrared rays to reduce heat and improve cabin comfort.

  What it means

  Solar control is a coating applied to the windscreen that absorbs the sun's infrared radiation rather than allowing it to pass through into the cabin. This reduces solar heat gain, helping to keep the interior cooler and more comfortable, particularly in warm weather or direct sunlight. The coating is transparent to visible light, so it doesn't darken the windscreen or affect visibility. It's a passive thermal management feature that works continuously whenever the sun is shining on the glass.

  How to tell

  Check your vehicle's specification sheet or contact your dealership service centre to confirm whether solar control glass is fitted. Some manufacturers list it as 'solar control windscreen', 'heat-reflective glass', or 'thermal management glass'. It's a factory-fitted feature and won't be visibly obvious from outside the car — the coating is integral to the glass itself.

  Replacement impact

  Solar control glass is a factory-fitted specification. When replacing the windscreen, a solar control variant must be sourced to match the original. This is a standard glass type with no special fitting implications or calibration requirements. Cure and drive-away times follow normal windscreen bonding procedures. Confirm with your fitter that the replacement glass includes solar control to maintain the original thermal performance.

• Coating5

  1995–2026

  Coated windscreens have a blue or purple tint and protect your car from UV rays and heat.

  What it means

  A coated windscreen has a special protective layer applied to the glass that appears as a blue or purple tint and often reflects a silvery-blue colour in bright sunlight. This coating is designed to reduce the amount of ultraviolet (UV) radiation and solar heat that enters the vehicle, helping to keep the interior cooler and protecting upholstery and dashboard components from UV damage and fading. The coating is integral to the glass and doesn't require any special maintenance from you.

  How to tell

  Look at your windscreen in bright daylight — a coated windscreen will show a distinct blue or purple tint and a silvery-blue reflection when the sun hits it directly. Check your vehicle's service booklet or window sticker (usually on the driver's door jamb), which may list the glass specification. Alternatively, ask your dealership or service centre to confirm whether your windscreen carries a UV or heat-rejection coating.

  Replacement impact

  When replacing a coated windscreen, the replacement glass must match the original specification — including the coating type and tint level — to maintain the same UV and heat protection and to preserve the vehicle's interior aesthetics. Original-equipment or equivalent aftermarket coated glass is sourced to specification. The coating is applied during glass manufacture; no post-fit treatment is required. Fitting and cure times are unaffected by the presence of the coating.

• Rain Sensor5

  2006–2026No calibration after replacement

  Your wipers automatically activate when rain falls on the windscreen.

  What it means

  A rain sensor is a device mounted on or behind the windscreen that detects moisture and triggers the wiper system automatically. The sensor uses infrared light to measure water droplets on the glass surface and signals the vehicle's electrical system to engage the wipers without driver input. This feature improves safety in sudden downpours and reduces driver workload in variable weather conditions.

  How to tell

  Check your windscreen for a small sensor unit, usually mounted near the top centre behind the glass or at the base of the mirror. Look for a small dark component or lens. If your vehicle has automatic wipers that activate without you toggling the stalk, you have a rain sensor. Ask your dealer or service centre to confirm; they can check your vehicle records or wiper module settings.

  Replacement impact

  Rain sensors are non-structural elements and do not require recalibration after windscreen replacement. The sensor bracket or mounting may need careful removal and reinstallation to ensure it sits correctly behind the new glass. If the sensor itself is damaged during removal, a replacement unit may be needed. Your fitter will confirm the condition and refit or replace the sensor as part of the standard replacement procedure.

• Acoustic (Noise reduction)4

  2016–2026

  Acoustic glass reduces cabin noise for a quieter, more comfortable ride.

  What it means

  Acoustic windscreen glass is laminated with a special acoustic interlayer that absorbs and dampens sound vibrations. It reduces exterior noise—from traffic, wind, and road surface—before it enters the passenger compartment. This makes the cabin noticeably quieter and creates a more peaceful driving experience. It's a comfort feature, not a safety one; standard laminated windscreens already meet impact safety requirements.

  How to tell

  Check your windscreen for an ear symbol, the word 'Acoustic', a capital 'A', or the term 'SoundScreen' printed in one of the four corners. These markings indicate acoustic-grade glass. You can also ask your vehicle's dealership or service centre whether your model came fitted with acoustic glass—it's often a factory option on comfort or premium trims.

  Replacement impact

  Acoustic glass is always laminated and bonds to the frame like any standard windscreen, so replacement follows the normal bonded-glass procedure. No specialist calibration is required. The replacement technician will fit it using standard adhesive and sealant. Cure time and drive-away restrictions are identical to standard laminated windscreens. Acoustic glass is widely available as an aftermarket OE-equivalent option.

• Light Sensor3

  2016–2026

  Light sensors automatically turn your headlights on at dusk or in tunnels; the replacement windscreen must include the sensor bracket.

  What it means

  A light sensor is a small optical detector mounted on the windscreen or dashboard that monitors ambient light levels. When light drops below a threshold—at dusk or when entering a tunnel—it triggers your headlights to switch on automatically. This removes the need to manually operate the lights and improves safety by ensuring visibility when conditions darken suddenly. The sensor is typically mounted behind the windscreen's top edge or integrated into the interior mirror housing, where it has an unobstructed view of the sky.

  How to tell

  Check your vehicle's handbook or ask your dealer whether your car has automatic headlight control or 'auto lights' as a feature. If equipped, you'll see a symbol on the stalk or dashboard dial marked with a light-bulb icon or 'AUTO' setting. When you select this mode and the ambient light dims, the headlights activate without manual input. Not all cars have this feature; it's typically found on newer or higher-specification models.

  Replacement impact

  When replacing a windscreen on a vehicle with a light sensor, the replacement glass must include the correct sensor bracket or mounting point to preserve the auto-headlight function. The sensor itself does not require software calibration—it relies on physical positioning behind the windscreen's upper trim or within the mirror assembly. Ensuring the bracket is correctly installed during the fit is essential; if omitted, the auto-light feature will fail and cannot be restored without additional parts and labour.

• Bracket For Safety Features2

  2016–2026Calibration varies by vehicle

  The moulded trim that surrounds your camera and sensor cluster at the top of the windscreen, typically transferred or supplied with replacement glass.

  What it means

  A bracket for safety features is the moulded plastic or composite shroud that sits at the top of the windscreen, framing and protecting the camera and sensor cluster mounted behind the rear-view mirror. This trim cover houses forward-facing driver-assistance cameras and sensors — equipment that monitors the road ahead for lane-keeping, collision warning, adaptive cruise control, and similar safety functions. The bracket itself is part of the vehicle's structural frame, but the trim cover you see is what protects and aesthetically integrates the technology into the windscreen area.

  How to tell

  Look at the top centre of your windscreen, just above or around the rear-view mirror. If you see a dark moulded shroud or trim panel — often rectangular or tapered — with a visible lens or sensor window, your vehicle has a bracket for safety features. Your service history or handbook will list any ADAS (Advanced Driver Assistance System) technologies fitted. Ask your dealer or service centre if your vehicle has forward-facing cameras or sensors; if it does, you have a bracket for safety features.

  Replacement impact

  On windscreen replacement, the trim cover is typically transferred from your old glass to the new one, or supplied pre-integrated with the replacement depending on the variant. This means minimal disruption to your safety system during the swap. However, if the bracket requires recalibration after glass replacement — which depends on your specific vehicle and camera type — the job may require static calibration (using a target board) or dynamic calibration (a road drive). We confirm the exact calibration procedure when we look up your vehicle.

  Calibration mix across our Citroen variants

  • 1Dynamic

  We confirm the exact procedure for your specific vehicle when you book.

• Camera2

  2016–2026Calibration varies by vehicle

  A camera mounted near the rear-view mirror monitors the road ahead for lane-keep and traffic-sign features.

  What it means

  A forward-facing camera positioned in the windscreen header area (typically mounted on or near the rear-view mirror bracket) captures video of the road ahead. This camera feeds data to driver-assistance systems such as lane-departure warning, lane-keep assist, autonomous emergency braking, and traffic-sign recognition. The camera is a core component of modern ADAS (Advanced Driver Assistance Systems) and requires precise alignment after windscreen replacement to ensure these safety features function correctly.

  How to tell

  Look for a small dark triangular or lens-shaped component mounted in the black plastic trim area above the windscreen, typically centred near the rear-view mirror or slightly to one side. Your vehicle's handbook or infotainment menu may reference 'Lane Assist', 'Traffic Sign Recognition', or 'Autonomous Emergency Braking'. Ask your dealer or service centre directly if your car is equipped with a forward-facing camera system.

  Replacement impact

  Windscreen replacement on camera-equipped vehicles requires calibration of the camera system after the new glass is fitted. The exact calibration procedure—whether static (using a target board in a controlled environment) or dynamic (road-based)—varies by vehicle make, model, and year. We confirm the precise calibration requirement when we look up your specific vehicle. Calibration ensures lane-keep, sign recognition, and emergency-braking systems function safely. This may extend the fitting schedule and may necessitate workshop-based fitting rather than mobile attendance.

  Calibration mix across our Citroen variants

  • 1Dynamic

  We confirm the exact procedure for your specific vehicle when you book.

• Dynamic Camera Calibration Process2

  2016–2026Calibration varies by vehicle

  Dynamic calibration uses road driving to recalibrate your camera after windscreen replacement.

  What it means

  Dynamic camera calibration is a procedure in which a technician drives the vehicle on marked roads at set speeds after the windscreen has been fitted and the adhesive has cured. During this drive, the forward-facing camera relearns its reference points — lane markings, road signs, road edges and surrounding traffic patterns — so it can resume accurate operation of camera-dependent safety and driver-assistance systems. This recalibration is necessary because any windscreen replacement, even with precision fitting, can introduce small shifts in the camera's optical alignment relative to the road.

  How to tell

  Check your vehicle's handbook or contact your dealer to confirm whether your car has a forward-facing camera system. If it does, ask the dealer whether your specific model requires dynamic (road-drive) or static (target-board) calibration after windscreen replacement. You can also ask your fitter — they will establish this when they look up your vehicle's specification.

  Replacement impact

  After your windscreen is fitted and the bonding has cured, a technician will drive the vehicle on marked roads at controlled speeds to allow the camera to relearn its environment. This extends the overall job duration beyond the glass-fitting time alone. Depending on your vehicle, calibration may be performed during the same visit or scheduled separately. We confirm the exact procedure and location (mobile or workshop) when we look up your specific vehicle.

  Calibration mix across our Citroen variants

  • 1Dynamic

  We confirm the exact procedure for your specific vehicle when you book.

• Mono Camera2

  2016–2026Calibration varies by vehicle

  A single camera mounted near the rear-view mirror that helps with lane-keeping and collision avoidance.

  What it means

  A mono camera is a single-lens camera positioned behind the windscreen, typically in the upper centre area near the rear-view mirror. It captures the road ahead and uses computer vision to detect lane markings, vehicles, and road hazards. The camera feeds data to driver-assistance systems such as lane-keeping assist, lane-departure warning, and forward-collision warning. It forms the visual foundation of these safety features, allowing the vehicle to monitor road position and surrounding traffic automatically.

  How to tell

  Look in the black trim area above the windscreen, centred behind the rear-view mirror — you will see a small triangular lens assembly or dark lens cover. Check your vehicle handbook or ask your dealer's service department to confirm your model has lane-assistance or collision-warning features; vehicles with these systems almost always have a mono camera. Dashboard warning symbols related to lane or collision systems also indicate the presence of this camera.

  Replacement impact

  When the windscreen is replaced, the camera bracket and lens assembly must be removed and carefully repositioned on the new glass. The camera may require calibration after fitting to ensure accurate road detection and lane recognition. Calibration needs vary by vehicle — we confirm the exact procedure when we look up your specific vehicle. The job may take longer than a standard windscreen replacement, and workshop facilities may be required if calibration demands a controlled environment.

  Calibration mix across our Citroen variants

  • 1Dynamic

  We confirm the exact procedure for your specific vehicle when you book.

• Heated Windscreen1

  2016–2026

  Heated windscreens use embedded wires to quickly clear ice and condensation in cold weather.

  What it means

  A heated windscreen is integrated with a fine mesh of electrical wires embedded within the glass itself. When activated, these wires generate heat to warm the windscreen surface, helping to rapidly clear frost, ice, and condensation during cold or damp conditions. This feature improves visibility and safety in winter driving and reduces reliance on engine heat and demister air, which can be slower on very cold mornings.

  How to tell

  Check your vehicle's handbook or contact your dealership service centre — they can confirm whether your model includes this feature. Look for a dashboard symbol (usually a windscreen icon with heat waves) when you activate the function, or check your infotainment settings for a heating or climate option linked to the windscreen. Some vehicles have a dedicated button on the stalk or console.

  Replacement impact

  Heated windscreens require replacement glass to be of the correct heated specification — standard unheated glass cannot be fitted. The replacement glass must be sourced to match your vehicle's exact heated-wire configuration. Installation is straightforward, though the technician will confirm the heating element is functioning correctly after fitting. No calibration is required for this feature.

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